This policy explains how 3A Limousine handles your personal data when you use our website and services. By using the website you agree to this policy.
Data we collect
Booking data: name, phone number, email, pickup and drop-off locations, and trip times.
Payment data: for transfer payments (InstaPay, Vodafone Cash, bank transfer) we keep the sender's name and number, the transaction reference and a copy of the transfer receipt to verify payment. We do not store bank card details.
Usage data: technical information such as device and browser type and pages visited, collected through cookies and analytics tools.
How we use your data
To process and confirm your booking, assign a chauffeur and contact you about your trip.
To verify payments and handle cancellations and refunds.
To improve the website and service and measure our advertising.
To comply with legal requirements.
Cookies and tracking tools
The website may use third-party analytics and advertising tools such as Meta (Facebook and Instagram), Google, TikTok and Snapchat to understand website usage and improve ads. You can control cookies from your browser settings.
Sharing your data
We do not sell your personal data. We only share what is necessary with:
The chauffeur assigned to your trip (name, phone number and trip details).
Payment and hosting providers that help us run the service.
Public authorities where we are legally required to.
Data protection and retention
We take appropriate technical and organisational measures to protect your data, and keep it only as long as needed to provide the service and meet our legal and accounting obligations.
Your rights
You may request access to, correction of or deletion of your data by emailing threeatravel2024@gmail.com.
Changes to this policy
We may update this policy from time to time. Any change takes effect from the date it is published on this page.